“Processing” refers to collecting, holding, storing, recording, organizing, adapting, using, disclosing or correcting Personal Information.
BorneoShop collects Personal Information from you when you register with BorneoShop, when you order goods or services from BorneoShop or use the Website such as but not limited to your name, address, telephone number, NRIC/passport number, email address, and credit/debit card details. BorneoShop also collects Personal Information when you complete any customer survey. Website usage information may also be collected using cookies.
Data logs, not limited to records on servers that receive data such as device IP address, date and time of access, application features or pages viewed, application work processes and other system activity, browser type, and/or third party sites or services that users use before interacting with our application.
Current location information, not limited to IP address and GPS.
Information including, but not limited to: Name, Address, Telephone Number, Special delivery instructions. Information including, but not limited to: Products Ordered, Quantity of Order, Relevant promotional codes, Search History.
The provision of your Personal Information is voluntary. However, in the event you do not provide the required Personal Information, BorneoShop may not be able to communicate with you and/or to provide you with the services requested.
We use your Personal Information for such purposes which may include but not be limited to:
As BorneoShop’s storage facilities and servers may be located in other jurisdictions, your Personal Information may be transferred to, stored, used and processed in a jurisdiction other than Malaysia. From time to time BorneoShop may send your Personal Information to third parties which BorneoShop considers may have goods or services which are of interest to you. In processing your order, BorneoShop may send your Personal Information to credit reference and fraud prevention agencies where permitted, under applicable laws. If you do not wish to be contacted by third parties, kindly email to BorneoShop’s Customer Support at email@example.com We treat data as an asset that must be protected and use lots of tools (encryption, passwords, physical security, etc.) to protect your personal information against unauthorised access and disclosure. However, as you probably know, third parties may unlawfully intercept or access transmissions or private communications, and other users may abuse or misuse your personal information that they collect from the site. Therefore, although we work very hard to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private.
BorneoShop will retain your Personal Information for the duration necessary to fulfill the foregoing purposes and until you delete your BorneoShop account.
When you first create an account, you are automatically opt into our email newsletter. Digital Essential Sdn Bhd may use your email to contact you with marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving our newsletters by following the unsubscribe link or instructions provided in any email we send.
Cookies are small information units which the Website places on your computer’s hard disk, on your tablet, or on your smartphone. Cookies contain information that the Website uses to make the communication between you and your web browser more efficient. The cookie does not identify you as an individual user but identifies your computer.
Measuring Website traffic i.e. number of visits on the Website, which domains the visitors come from, which pages the visitors visit on the Website, and in which overall geographical area the visitors are located.
You must promptly contact us through our Customer Service at firstname.lastname@example.org if your credit card, user name, or password is lost, stolen, or used without permission. In such an event, we will note that you have canceled your credit card number, user name, or password in our system and will update our records accordingly.
If you discover that the information on BorneoShop App or Website on you is incorrect or misleading, BorneoShop shall make the correction hereof on your request. We recommend that you – if possible – make the correction of such errors yourself.
You may at any time correct or delete any content and information on the App or Website. If your personal data change, or if you no longer wish to appear on our data records, you may update or delete the information by logging on to your user profile.
When your profile is deleted, all the data associated with your user profile is deleted.
If you are a Rider partner, we may collect:
Background location data whilst you use a third party navigation app or whilst your device is running the app the app in the background (in order to track your location and assign the nearest orders to your approximate location).